Siragu Clothing Returns & Exchange Policy
Your satisfaction matters. Here’s how we make returns simple:
1. 10-Day Return/Exchange Window
- You have 10 days from the delivery date to request a return/exchange.
- Items must be unused, unwashed, and in original condition with tags and packaging intact.
2. How to Initiate a Return/Exchange
- Email us at siragu.clothing@gmail.com with your order number and reason for return.
- Courier the item to our warehouse:
Plot No 503, Shanmugam Home, Homeland Nemra,
Near S&P Villas and Aisvaryam Garden,
Via Shivan Kovil, Nedungundram Extension,
New Perungalathur, Chennai, Tamil Nadu 600127
(Return shipping costs are the customer’s responsibility.)
3. Inspection & Approval
- We’ll inspect the item within 24-48 hours of receipt.
- Once approved, choose:
- Replacement: Same/different size/color (subject to availability).
- Refund: Processed as below.
4. Refund Process
- Online Payments: Refunded to your original payment method within 6-7 business days after approval.
- COD Orders: Provide bank account details (name, account number, IFSC) via email. Refunds processed within 6-7 business days of approval.
5. Non-Returnable Items
- Final sale items (e.g., clearance products) marked as "Non-Returnable" at purchase.
Need Help?
Contact us at siragu.clothing@gmail.com for urgent issues or questions.